✦ Legal Information

Onexbey Terms & Conditions — Full English Version

Please read these Terms and Conditions carefully before using our platform. They cover everything related to accounts, betting, payments, bonuses, and responsible gaming in full detail.

Last Updated: January 2026

Key Terms & Conditions at a Glance

Account Registration

You must be at least 18 years old to open an account on Onexbey. Only one account per person is permitted. Providing false information may result in account termination.

Deposits & Withdrawals

Specific limits apply to deposits and withdrawals. Your account must be fully verified before you can withdraw. Full details on payment rules can be found in the Payment section.

Bonuses & Offers

Each bonus has specific wagering requirements. Any attempt to abuse bonuses or claim them through multiple accounts will result in account suspension.

Security & Privacy

Onexbey keeps your personal information fully secure and does not share it with third parties. Visit our Privacy Policy page to learn more.

Betting Rules

All bets are final and cannot be changed. Bets are refunded if a match is cancelled. Onexbey reserves the right to investigate any unusual betting patterns.

Responsible Gaming

Onexbey is committed to responsible betting. Use our deposit limits, self-exclusion, and cooling-off period features to stay in control.

These Terms and Conditions constitute a legally binding agreement for the use of the Onexbey platform. By accessing the platform or creating an account, you are deemed to have accepted all of these terms. Please read them carefully.

01 General Terms

Onexbey is an internationally licensed online Sports Betting and gaming platform. By using this platform, you confirm that you have read, understood, and agreed to these Terms and Conditions.

Onexbey reserves the right to update its Terms & Conditions at any time. Any changes will be posted on the website and reflected in the "Last Updated" date. Continued use of the platform after such changes constitutes your acceptance of the revised terms.

These Terms and Conditions may be published in multiple languages, including English. In the event of any discrepancy, the English version shall prevail. That said, Onexbey always strives to present all information in clear, accessible language for Bengali-speaking users.

If you have any questions about Onexbey's Terms & Conditions, please reach out to our support team. We're always ready to help in Bangla.

02 Account Registration

To open an account with Onexbey, the following conditions must be met:

  • You must be at least 18 years old to register. Accounts belonging to minors will be closed immediately and all deposited funds may be forfeited.
  • Each person may register only one account. If multiple accounts are found belonging to the same individual, all accounts will be closed.
  • You must provide accurate and truthful information during registration. Submitting false or incorrect details is a violation of the Terms & Conditions.
  • Keeping your account password confidential is your sole responsibility. Any unauthorized access to your account must be reported to Onexbey immediately.
  • Transferring or selling your account to another person is strictly prohibited.

Registration Process

Signing up on Onexbey is quick and straightforward. Register with your mobile number or email, create a strong password, and complete OTP verification — the whole process takes just a few minutes. Completing your profile after registration will also enable faster withdrawals.

03 Account Verification (KYC)

Onexbey complies with international Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. Account verification is mandatory before any withdrawal can be processed.

Documents Required for Verification

  • A clear photo or scan of your National ID (NID) or passport.
  • A recent bank statement or mobile banking statement (for address verification).
  • A selfie or live photo may be required if additional verification is needed.

Verification is typically completed within 24–48 hours. Onexbey may request additional documents at any time. Withdrawal requests will not be processed until verification is complete.

All documents you submit are fully secure and encrypted. Onexbey retains this information solely to meet legal obligations and does not share it with any third party.

04 Deposit & Withdrawal Policy

Onexbey supports Bangladesh's most popular mobile payment methods. The following rules apply to all deposits and withdrawals:

Deposit

  • A minimum deposit amount applies — see the Payments page for details.
  • Deposits are generally credited to your account instantly.
  • Only payment methods registered in the user's own name may be used for deposits.
  • Third-party deposits are not accepted and may result in account termination.

Withdrawal

  • Your account must be fully verified before you can make a withdrawal.
  • Withdrawals can only be processed to the same payment method used for the deposit.
  • Standard withdrawals are processed within 15 minutes to 24 hours. VIP members enjoy faster processing times.
  • Onexbey reserves the right to place a hold on suspicious withdrawal requests pending investigation.
  • A wagering requirement must be met before any bonus funds can be withdrawn.

05 Betting Rules

The following rules must be followed when placing bets on Onexbey. Failure to comply with these Terms & Conditions may result in bets being voided.

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If a match or event is cancelled, the stake for that bet will be refunded.
  • If incorrect odds are displayed due to a technical error, Onexbey reserves the right to void the affected bet.
  • Onexbey is not liable if a bet fails to be placed during Live Betting due to an internet interruption.
  • Arbitrage betting — deliberately placing bets across multiple accounts on the same event to guarantee a profit — is strictly prohibited.
  • Maximum bet amounts may vary depending on the event and market.

Live Betting Special Rules

In Live Betting, odds change in real time. The odds displayed at the moment a bet is confirmed are final. If a bet is delayed for any reason, Onexbey reserves the right to apply the odds in effect at the time of processing.

To learn more about Onexbey's Sports Betting markets, visit our Betting Page & Sports Events Page here.

06 Bonus & Promotion Terms

Onexbey offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

General Bonus Rules

  • Wagering requirements must be completed within a specified period after the bonus is claimed.
  • Winnings from bets placed using bonus funds can be withdrawn together with the original deposit.
  • The same promotion cannot be used more than once.
  • If bonus abuse is identified, Onexbey reserves the right to void the bonus and any associated winnings.
  • Bonuses cannot be transferred to another user.

Welcome Bonus

New members will receive a welcome bonus on their first deposit. To qualify, a minimum deposit amount is required and a promo code must be used if applicable. A time limit applies to meet the wagering requirements for the bonus.

VIP & Loyalty Bonuses

Onexbey offers special VIP benefits and loyalty points for regular bettors. For full details on the VIP program terms, On the VIP page available.

07 Prohibited Activities

Under Onexbey's Terms & Conditions, the following activities are strictly prohibited and will result in immediate account closure:

  • Operating multiple accounts under the same identity.
  • Creating an account using a false identity or another person's information.
  • Placing bets using match-fixing or insider information.
  • Attempting to manipulate the betting system using bots or automated software.
  • Using the platform for money laundering or processing illegal funds.
  • Attempting to breach or hack the platform's security systems.
  • Harassment or inappropriate conduct toward other users.

If you engage in any of the prohibited activities listed above, Onexbey reserves the right to close your account, forfeit all funds, and take legal action if necessary — without prior notice.

08 Account Closure & Suspension

Onexbey may suspend or permanently close an account under the following circumstances:

  • In the event of a breach of the Terms & Conditions.
  • If the documents requested for verification are not submitted within the specified timeframe.
  • If the account has been inactive for an extended period (12 months or more).
  • When a self-exclusion has been activated at the user's own request.

Account Closure by User Request

You may request account closure at any time by contacting our support team. Prior to closure, you will be given the opportunity to withdraw any remaining balance, subject to applicable conditions.

09 Responsible Gaming Policy

Onexbey is firmly committed to responsible betting. We want you to enjoy the experience — but safely. That's why Onexbey has a range of protective measures in place:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a limit on how much you are willing to lose within a given period.
  • Session Time Limit: Set a daily time limit for how long you spend betting.
  • Cooling-Off Period: Take a break from betting for a set period of time.
  • Self-Exclusion: Lock your account for anywhere from 6 months to permanently.

Betting is entertainment, not a source of income. If you feel that betting is affecting your daily life, please contact our support team or Responsible Gaming Visit the page.

10 Legal Provisions & Liability

Onexbey operates in accordance with international law and the regulations of its licensing authority. In the event of any dispute arising from these Terms and Conditions, the decision of the licensing authority shall be final.

Limitation of Liability

  • Onexbey is not liable for any losses resulting from internet disruptions or technical issues.
  • Onexbey is not liable for delays caused by third-party payment systems.
  • Onexbey's liability is limited in cases of force majeure, including natural disasters, war, or government-imposed restrictions.

Privacy

Learn how your personal data is collected, stored, and used in our Privacy Policy Full details are available on the page. By using the platform, you also agree to this policy.

If you have any questions or complaints regarding these Terms and Conditions, please email us: support@onexbey.com — We'll get back to you within 24 hours.

FAQ

Yes, Onexbey may update its Terms and Conditions at any time. Any changes will be notified on the website, and the "Last Updated" date will be revised accordingly. It is your responsibility to review the terms regularly.

If the wagering requirement is not met within the specified timeframe, the bonus will be automatically forfeited. Your original deposit, however, will remain in your account and can be withdrawn.

No. To make a withdrawal on Onexbey, your account must be fully verified (KYC). This is required to ensure the security of your account and to comply with international anti-money laundering regulations.

Your account cannot be reactivated before the self-exclusion period has ended. Once the period expires, you may contact the support team to request reactivation.

Contact our support team first. If the issue remains unresolved, you may escalate your complaint to the licensing authority. Onexbey is committed to resolving all disputes fairly and transparently.

Done reading the terms? Join Onexbey now!

Join over 500,000 trusted members and enjoy safe, responsible betting on Onexbey.

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